Q: Does tlpRed provide image research?
We would be happy to do research on your behalf. We search both our online and offline archives, to find images that fit your criteria. Either click and fill out the “Research Request” link above or email us (firstname.lastname@example.org) for further assistance.
Q: Should I get a quote from a agent or through the shopping cart?
Both options are available, whichever is easiest for you. A tlpRed agent can put together a customized usage quote for you. In addition, there is a price calculator on our site that will be available once logged in.
Q: What if I can't find the licensing options that I need in the cart?
You may call (+1 212 343 9700) or email us (email@example.com) at tlpRed and one of our licensing agents will be happy to assist you.
Q: Does tlpRed offer both Royalty Free and Rights Managed imagery?
Yes. tlpRed offers both Royalty Free images and Rights Managed imagery in our collection. All images are marked with “RF” or “RM”.
Q: What does it mean when an image indicates model or property release "upon request”?
Model release or property release upon request, refers to an image featuring a professional model. Licensing this type of image requires an additional clearance and tlpRed can handle these permissions on your behalf through our network of talent agencies.
Q: Do you offer any editorial content?
We do offer Editorial Only content, which will be marked as “Editorial Only”. Please see our Licensing Info page for more information about usage and restrictions. Pricing & Licensing
Q: I want to start buying from tlpRed. How do I get started?
You can create a tlpRed
login on our Sign Up page to begin making purchases.
Q: Can you tell me about your licensing options?
Please visit our Pricing & Licensing
Page for more information.
Q: Do you offer subscription bundles?
Please contact (firstname.lastname@example.org)
for more information regarding subscription pricing.
Q: Can I pay with two different currencies in one order?
No, you cannot pay with two different forms of currency. You must create separate orders for each.
If you are having trouble navigating the site, or have a general question, please submit a Help Request below. Someone from our Operations Team will get back to you ASAP.
For any other questions, please contact: